75bd's Privacy Policy
Your personal information is highly sensitive to us. This policy explains in detail how 75bd collects information, how it is used, and what your rights are.
1 Introduction and Scope
75bd is an online gaming and betting platform operated for Bangladeshi users. This Privacy Policy explains in detail how we manage the information we collect about you when you use the 75bd website and related services.
By using our services, you agree to the terms of this policy. We do not knowingly collect personal information from anyone under the age of 21. Before registering on our site, please read our Terms and Conditions carefully, which set out the full terms of using our services.
This policy applies only to the 75bd website and services directly operated by us. We are not responsible for the privacy practices of third-party websites or platforms.
2 Information We Collect
2.1 Information You Provide Directly
Information you provide yourself during account registration and use of our services includes:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form — never visible directly)
- Mobile wallet details (bKash, Nagad, Rocket, Upay) for deposits and withdrawals
- Identity document information (where required for verification)
2.2 Automatically Collected Information
Some information is collected automatically when you use the site:
- IP address and Device ID
- Browser type, operating system, and screen resolution
- Session data — when you logged in and how long you were active
- Page visits, click patterns, and navigation paths within the site
- Data collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
A record of every deposit, withdrawal, bet, and game result is stored. This information is used to ensure account security, resolve disputes, and comply with responsible gaming guidelines.
3 Purpose of Information Use
75bd uses your information for the following purposes:
- Creating, managing, and securing accounts
- Processing deposits and withdrawals and verifying transactions
- Confirming your age and identity (21+ verification)
- Customer support — providing assistance via live chat and email
- Identifying technical issues and improving site performance
- Preventing fraud, money laundering, and any other unauthorised activity
- Meeting applicable legal obligations
- Sending bonuses, promotions, and personalised offers (with your consent)
Your information is not sold to third parties and is not shared for marketing purposes. Information is used only for tasks essential to operating the service.
4 Disclosure and Third Parties
Your information may be shared with third parties in the following limited circumstances:
- Payment Processors: Mobile wallet service providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete a transaction.
- Game Providers: Game studios including Pragmatic Play, PG Soft, Evolution, and JILI may process session data, but they do not receive any personal identity documents.
- Security and Technical Partners: Partners engaged for fraud detection and cybersecurity may receive limited technical data.
- Legal Obligations: We are required to comply with valid orders from courts or authorities.
Beyond the above, we do not share your information with any third party. All organisations working with us as third parties are bound by data protection agreements.
5 Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 75bd uses the following types of cookies:
- Essential Cookies: Strictly necessary for maintaining login sessions and protecting security.
- Functional Cookies: Remember your language preference, display settings, and game history.
- Analytics Cookies: Help us understand which parts of the site are used most and improve the service.
5.2 Cookie Controls
You can reject or delete cookies from your browser settings. However, disabling essential cookies may cause some login and payment features to stop working.
6 Data Retention and Security
6.1 Security Measures
75bd uses industry-standard technology to keep your information secure:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- Passwords and sensitive data stored with AES-256 encryption
- Two-step verification (OTP-based) sign-in protection
- Round-the-clock automated security monitoring and unusual activity detection
- Limited internal access — staff can view information only when required for their work
6.2 How Long Data Is Retained
Your information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for as long as necessary to meet legal obligations, resolve disputes, and prevent fraud.
7 Your Rights
You have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that incorrect or outdated information be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted — however, this may not be possible where legal obligations exist.
- Right to Restrict Processing: You may object to certain types of information being used.
- Right to Opt Out of Marketing Communications: You may unsubscribe from promotional emails or messages at any time.
To exercise these rights, contact our support team. The support team is available 24 hours a day, seven days a week via live chat and email in both Bengali and English.
8 Protection of Minors
75bd is for users aged 21 and above only. We never knowingly collect or store information from anyone under 21. If a minor has registered, we will close that account and delete the associated information as soon as we are informed.
Responsible gaming is a core commitment of ours. To learn more about account limits, self-exclusion, or safe gaming, read our responsible gaming guidelines.
9 International Data Transfers
75bd works with global game providers and technology partners, so in some cases information may be processed on servers outside Bangladesh. In such cases we ensure that the information is handled with appropriate security measures and that the relevant partner is contractually bound to follow our data protection policy.
10 Changes to the Policy
75bd may update this Privacy Policy in response to changes in technology, law, or services. If significant changes are made, a notice will be sent to your registered email or mobile number. The latest version of the policy will always be available on this page, and the date of the update will be noted at the top of the page.
Continued use of the service after any changes will be considered as your acceptance of the updated policy.
11 Contact and Complaints
If you have any questions about the Privacy Policy, requests to correct your information, or complaints, please contact our support team. We provide assistance 24/7 via live chat and email:
- Email: [email protected]
- Live Chat: Contact us directly from any page on the site
For common questions, you will find many answers in our FAQ section. To learn more about us or our services, visit the About Us page.